Gigva is a SaaS platform built for businesses and SMEs across Kenya and East Africa for automation, payments, operations and growth. It automatically reconciles M-Pesa transactions, automates M-Pesa payments and reconciliation, and delivers real-time analytics, so your business runs smarter, not harder.
Over 10,000 businesses across Kenya’s 23 counties use Gigva to automate payments, reconcile M-Pesa, and manage their teams, saving 3–4 hours of manual work every week.
Kenya’s Most Trusted Business Software, Serving Nairobi & East Africa
The Problem
Kenyan retail shops, logistics firms, and SMEs process the majority of their revenue through M-Pesa, but Safaricom was built as a payment network, not an accounting system. That gap is costing businesses hours every week and thousands of shillings in missed discrepancies.
Most SMEs and retail shops download M-Pesa statements, paste them into Excel, and spend their Friday afternoons matching payments to invoices line by line. Every entry is a chance for a mistake.
Without a real-time dashboard, logistics firms and retailers either call customers to confirm payment or discover a missed invoice weeks after it was due, costing time and cash flow.
Pulling reports from M-Pesa, bank statements, and a separate invoicing tool means your accountant gets the numbers late or wrong. For SMEs handling hundreds of daily payments, this compounds fast.
Live Dashboard
Retail shops, logistics firms, and SMEs across Nairobi use Gigva to replace spreadsheet reconciliation with a real-time dashboard. Below is what their screen looks like.
Sample data for illustration. Your real transactions will appear here
| Transaction ID | Date & Time | Sender | Amount (KSh) | Invoice | Type | Status |
|---|---|---|---|---|---|---|
| QHJ2KXPL7 | Today, 08:14 | James Mwangi 0712 3XX XXX | 15,500 | INV-0041 | C2B | Reconciled |
| QHK9MPRT2 | Today, 08:52 | Sarah Kamau 0722 4XX XXX | 8,200 | INV-0038 | C2B | Reconciled |
| QHL4NWVS8 | Today, 09:30 | Peter Otieno 0700 9XX XXX | 32,000 | unmatched | C2B | Unmatched |
| QHM7PXQK1 | Today, 10:05 | Ann Wanjiru 0733 1XX XXX | 5,750 | INV-0045 | C2B | Reconciled |
| QHN1RYUT5 | Today, 10:41 | David Kamau 0711 8XX XXX | 12,300 | INV-0043 | C2B | Pending |
| QHP3STMK9 | Today, 11:02 | Grace Muthoni 0728 2XX XXX | 4,500 | INV-0040 | C2B | Failed |
| QHQ6UVNL2 | Today, 11:38 | John Kipchoge 0719 5XX XXX | 21,000 | INV-0047 | C2B | Reconciled |
How It Works
Here is exactly what Gigva does for retail shops, logistics companies, and SMEs that handle daily M-Pesa transactions. No vague promises, just the specific steps.
Enter your Safaricom Daraja credentials in Settings. Gigva registers a C2B webhook URL with Safaricom. This is a one-time setup that takes under 10 minutes.
When a customer pays your Paybill, Safaricom sends a callback to Gigva within 3–5 seconds. Gigva records the sender name, phone number, amount, reference code, and exact timestamp.
Gigva compares each incoming payment against your open invoices using the payment amount and customer reference. When the match is exact, the invoice is marked paid and the transaction is reconciled instantly.
Partial payments, wrong reference codes, or amounts that do not match any invoice are surfaced in your dashboard with full context. You see exactly what the issue is and can resolve it in one click: manual override or create a new invoice.
Pull a reconciliation report for any date range: all transactions, their match status, outstanding invoices, and a cash summary. Download as CSV for your accountant or PDF for your records.
One Platform
Gigva is a single platform, not a bundle of separate products. Every module shares the same transaction data, the same interface, and the same subscription. Retail shops and SMEs get everything they need without paying for tools they will never use.
Every M-Pesa payment your retail shop or logistics firm receives is logged, matched to an invoice, and reconciled automatically. Discrepancies are flagged before they become problems.
Revenue dashboards and financial reports built directly on your live M-Pesa data. See daily totals, customer payment trends, and invoice aging, without exporting a single CSV yourself.
Configurable alerts surface anomalies in your payment data before they cost you money: unusual amounts, duplicates, revenue drops, and missing expected payments.
Connect Gigva to your existing tools via REST API or outbound webhooks. Export in formats your accountant can use directly, no manual reformatting.



Retail shops, logistics firms, and SMEs across Nairobi use Gigva to eliminate spreadsheet reconciliation. 14-day free trial, full access, no credit card required.
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