About Gigva
Gigva Kenya Limited was founded in Nairobi in 2012 to solve a specific, persistent problem in Kenyan business operations: the manual work of tracking and reconciling M-Pesa payments. Over thirteen years, that focus has not changed.
Established in Nairobi in 2012. Over thirteen years of operating in Kenya's SMB payment management space.
Retail shops, logistics firms, restaurants, service businesses, and any Kenyan SME where M-Pesa is the primary payment method.
M-Pesa payment tracking and automated reconciliation. One problem, solved properly. We have not tried to be everything to everyone.
Company history
Gigva Kenya Limited incorporated. First product: manual M-Pesa statement parser for retail shops in Nairobi.
Launched first web-based dashboard. Integrated with early Safaricom Daraja API on release. Expanded to logistics sector customers.
Rebuilt reconciliation engine to support Daraja v2 C2B webhooks. Added real-time transaction ingestion, reducing capture time to under 5 seconds.
Launched current platform with analytics, configurable alerts, and REST API integrations. Serving businesses across retail, logistics, F&B, and services.
Gigva was founded in Nairobi in 2012 at a time when M-Pesa had already become the primary payment channel for millions of Kenyan businesses. The technology was mature. The volume was large. But the operational tooling for business owners had not kept pace. There was no straightforward way for a retail shop or distributor to connect their M-Pesa receipts to their invoices without downloading statements and working through them manually.
The company's first product was a desktop application that parsed M-Pesa statements and matched them against a manually maintained invoice list. It was not elegant, but it replaced a process that was costing our early customers several hours a week.
When Safaricom launched the Daraja API, we were among the first software providers to integrate with C2B webhooks. That integration transformed the product from a statement-processing tool into a real-time payment operations platform. Payments began appearing in customer dashboards within seconds of being made, and reconciliation shifted from a weekly batch process to a continuous, automated one.
Over thirteen years, the businesses we serve have grown more sophisticated in how they use financial data, and so has the platform. What has not changed is the focus: every feature in Gigva exists to make M-Pesa payment management faster, more accurate, and less dependent on manual work.
Leadership
Based in Nairobi since 2012. We respond to every message personally.

Co-founded Gigva in 2012 after working on M-Pesa payment integrations in Nairobi's retail sector. Responsible for business strategy and customer partnerships.
ceo@gigva.co.ke
Co-founded Gigva and has led platform engineering since 2012. Designed the original statement parser, the first Daraja API integration, and the current Daraja v2 C2B webhook architecture.
cto@gigva.co.ke
Accountant by training. Ensures reconciliation outputs are correct and useful, and leads all customer onboarding and ongoing support.
samuel.otieno@gigva.co.keTeam Leads
Meet the leads who drive Gigva forward, each responsible for a core function of the business and the team behind it.

Drives the product vision by translating customer feedback into a focused, high-impact roadmap. She keeps the team aligned on what matters most, building tools that genuinely solve the problems Kenyan businesses face every day.

Leads all engineering on the Gigva platform: architecture, reliability, and new feature delivery. He sets clear technical standards and mentors the engineering team to ship with confidence and precision.

Ensures the operational processes behind platform delivery run smoothly and efficiently. He equips his team with the structure and clarity they need to execute consistently across every business function.

Leads financial operations and ensures the business meets all regulatory obligations under the Kenya Data Protection Act 2019. He gives his team the frameworks and oversight they need to keep Gigva financially sound and fully compliant.

Leads hiring, onboarding, and the internal culture that keeps the Gigva team performing at its best. She creates the environment where people grow in their roles and stay committed to the company's mission.
We have been answering every email ourselves since 2012. No ticketing system, no automated replies.